Privacy Policy

Effective Date: 23 June 2026

Welcome to Shrastee Organics Pvt. Ltd. (“Company”, “we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place orders, or interact with our services related to Kashaar Alkaline Water and Kashaar Beauty Water.

By using our website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

* Full Name
* Mobile Number
* Email Address
* Delivery Address
* Billing Information
* Order History
* Payment Details (processed via secure third-party gateways)
* Device / Browser Information
* Website Usage Data (cookies, analytics)

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Manage jar security deposits and refill services
* Provide customer support
* Send order updates and delivery notifications
* Improve our products and services
* Share offers, promotions, and product updates
* Prevent fraud or misuse

3. Payment Security

We do not store your full card or banking details on our servers. Payments are processed through trusted third-party payment gateways.

4. Jar Deposit Information

For refillable products such as 20L jars, security deposit details may be stored for operational and refund purposes.

5. Product Usage Disclaimer

Kashaar Alkaline Water and Kashaar Beauty Water are wellness products. Information provided on our website is for general awareness only and is not intended to diagnose, treat, cure, or prevent any disease.

Customers are advised to consult medical professionals for health-related concerns.

6. Cookies & Analytics

We may use cookies and analytics tools to improve user experience and understand website traffic.

You may disable cookies from your browser settings.

7. Sharing of Information

We do not sell customer data.
We may share limited information only with:

* Delivery partners
* Payment service providers
* Legal authorities (when required by law)

8. Data Protection

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

9. Refund & Communication Records

Communication through calls, WhatsApp, email, or support channels may be stored for service quality and dispute resolution.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be updated on this page with a revised effective date.

12. Contact Us

Shrastee Organics Pvt. Ltd.
Phone: +91 90790 33758
Website: www.shrasteeorganics.com